Privacy Policy

Effective Date: August 7, 2026

Outside In Studio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we handle it when you visit our website, purchase our products or services, or communicate with us.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Your first and last name
  • Email address
  • Phone number, if provided
  • Billing and transaction information
  • Information you provide when contacting us or requesting support
  • Information necessary to deliver products or provide services you purchase

When you make a purchase through our online store, your transaction is processed through third-party ecommerce and payment providers. We do not generally receive or store your complete credit card or payment-card information.

We may also automatically collect certain technical and usage information when you visit our website, such as your browser or device type, pages visited, referring website, and information about how you interact with our website. We may use cookies and similar technologies for website functionality, security, and analytics.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Process and fulfill purchases
  • Deliver digital products and provide purchased services
  • Communicate with you about purchases, services, or customer support
  • Provide relevant updates or marketing communications where permitted by law
  • Maintain, understand, and improve our website, products, and services
  • Protect our website and business from fraud, unauthorized activity, or security threats
  • Comply with applicable legal, accounting, and regulatory requirements

We do not sell or rent your personal information.

3. Third-Party Services

We use trusted third-party services to help us operate our website and business, process payments, deliver digital products, communicate with customers, and understand how our website is used.

These may include services such as Sellfy, Stripe, PayPal, Google Workspace, Google Analytics, Vimeo, YouTube, and Bluehost.

These providers may process information as necessary to provide their services to us and may handle information in accordance with their own privacy policies.

Some of these providers may store or process information outside Canada, including in the United States or other countries. As a result, your information may be subject to the laws of those jurisdictions while it is being processed or stored there.

We may also disclose personal information where required by law or where reasonably necessary to protect our rights, property, customers, or others.

4. Cookies and Analytics

Our website may use cookies and similar technologies for website functionality, security, and analytics.

We use Google Analytics to better understand how visitors interact with our website and to help us improve its content, functionality, and performance. Embedded content from services such as Vimeo and YouTube may also use cookies or similar technologies.

Where required, we may ask for your consent before using certain non-essential cookies or similar technologies. You can also control or disable cookies through your browser settings.

5. Data Security and Retention

We take reasonable measures to protect the personal information we hold from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our products and services, maintain business and transaction records, comply with legal or accounting requirements, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you.

You may also withdraw consent to certain uses of your information where applicable. If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link provided.

To make a privacy-related request or ask a question about how we handle your information, please contact us using the information below.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps where required.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or applicable laws. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, would like to make a privacy-related request, or have a concern about how your personal information has been handled, please contact:

Outside In Studio
Toronto, Ontario, Canada
hello@outsideinstudio.com

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